cache.clear_customer

B2B only. Customer scope exists only on a B2B instance, that is one whose user_context_isolation is strict. A B2C instance (user_context_isolation: "equals_customer") does not accept customer_id on any call and rejects customer.context.fetch with HTTP 400, so it has no customer-scoped entries to clear. On B2C, use cache.clear_user instead. Call GET /api/v1/auth/whoami to see which mode your instance is in.

sdk.cache.clear_customer(customer_id)

sdk.cache.clear_customer(customerId: string)

clear_customer() removes every cache entry whose customer scope matches customer_id, including any nested user-scoped entries that belong to that customer. Use it when offboarding a B2B tenant, when test fixtures need a clean slate, or when a customer’s data has drifted and you want to force a refresh from the platform. This is a synchronous method, no await.

Parameters

string

required

The external customer identifier whose cached data should be dropped. Must match the customer_id you originally passed when populating the cache. Customer scoping is a B2B concern only. See B2C vs B2B.

Returns

Returns None.

Example

from maximem_synap import MaximemSynapSDK

sdk = MaximemSynapSDK(api_key="synap_your_key_here")

# Customer is being offboarded; drop their cached context.
sdk.cache.clear_customer("cust_456")

import { SynapClient } from '@maximem/synap-js-sdk';

const sdk = new SynapClient({ apiKey: 'synap_your_key_here' });

// Customer is being offboarded; drop their cached context.
sdk.cache.clear_customer('cust_456');

import { SynapClient } from '@maximem/synap-js-sdk';

const sdk = new SynapClient({ apiKey: 'synap_your_key_here' });

// Customer is being offboarded; drop their cached context.
sdk.cache.clear_customer('cust_456');

Raises

This method does not raise SDK errors. See Error Codes for the full SDK exception hierarchy.

Introduction

Lifecycle

Memory ingestion

Memory management

Conversation

Conversation context

Scoped context

User profile

Real-time streaming

Cache management

Credits & billing

Reference

Limits & Pricing

Parameters

Returns

Example

Raises

See also

​Parameters

​Returns

​Example

​Raises

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Parameters

Returns

Example

Raises

See also